Parenting & Life Skills Instructor
Position: Parenting and Life Skills Instructor
Classification: Non- Exempt 32 hours weekly
Reports To: Raffa Family Services Director
Description: Provide direct services focused on individuals and families seeking parenting and family support.
Qualifications/Background:
- Bachelor’s Degree in ministry, education, or social services field preferred
- Approved DPS, Criminal and CPS background checks
- Experience working with social service agencies
- Two years experience working in related field
- Be able to carry out responsibilities with little or no supervision
- A minimum of two-year commitment for this position is preferred
- Have faith in God and have accepted salvation through His son, Jesus Christ; daily living in a relationship with God that would be evident in your life, through word and deed
- Have strong commitment to the Mission of Raffa and be in full agreement with Raffa’s Statement of Faith, Core Values Statement, and Mission Statement.
- Attend church on a regular basis
- Computer and database management capabilities
- Excellent organizational skills
- Excellent typing skills
- Excellent oral and written communication skills
- Willingness to pursue ongoing training
- Self-motivated, dependable, and responsible
- Willing to and able to travel, as necessary
- Occasional nights and weekends required to participate in community events and training as needed
Physical Requirements:
- Must be able to lift and carry 40+ pounds up to waist high level
- Must be able to bend, stoop, crawl, walk, reach, climb on a step stool or ladder, and be able to be sedentary or stand 50% of the time
- Must be able to hear, see, and speak in order to communicate with clients and volunteers efficiently
Duties:
- Maintain monthly class schedule for classes and coaching (as necessary)
- Be familiar with Raffa Family Center education program materials and teaching supplements
- Coordinate with Raffa Case Managers and Center Director to fulfill care plans for clients as directed
- Ensure all appropriate documentation has been completed as per Center guidelines and policies
- Maintain client contact and conduct case visits to monitor progress in case plan
- Provide weekly and monthly assessment reports of class progress to supervisor
- Participate in all organizational training as required by supervisors
- Assist volunteers with direction and guidance
- Participate in vendor fairs and booths to network with agencies, vendors, and potential clients as needed
- At all times be a Raffa Ambassador in the community
Administration:
- Record all necessary information in Ekyros and Briteworks
- Record log of incoming and outgoing calls for referrals, primary and secondary billing in Briteworks
- Submit timely invoices for billable services in Briteworks
- Follow up with clients according to established KPIs
- Collect measurements and data points for all initiatives and services
- Capture TPCN referral calls and minutes for TPCN billing
- Report child abuse/neglect to Raffa Family Services Director
- Assist with keeping cleanliness of grounds and building during business hours and events
- Assist with making TPCN bags, maximizing billing opportunities.
- Follow established policies and procedures and documentation protocols
This is an non-exempt position. Your work week is limited to 32 hours, calculated Monday to Sunday. Hours worked must be logged into the ADP app. No overtime is authorized without prior approval from the Executive Director. Raffa retains sole discretion to determine when employees must work greater than 40 hours per week. Working unauthorized overtime hours may lead to disciplinary action and even termination.
Raffa does not enter into employment contracts with its staff employees. This job description does not constitute a contract of employment and can be amended at any time. This description does not create contractual rights or obligations. All employment with Raffa is on an at-will basis and Raffa reserves the right to terminate any employee at any time, with or without cause.
